I don`t know if this is the right place to ask, but where I work we print allot of signs. And my question is not really a question but an attempt to resolve a problem. The problem is that we transfer files from our working desktops (all WinXP & 7 OS`s) to our printer which has a Linux OS on it. The only thing I know about the printer is that the kernel is something like 1.02 and the name of the printer software is Vuteck. Our problem is that sometimes when files are sent,then once they are opened up, the Linux OS freezes up. The only thing to do at that point is to restart the system. They also use Adobe Illustrator to modify there files and use something called a Firey server to handle the files.
I am not looking for a total solution here, but possibly, if any of you guys out there, might have some clues to what might be causing the problems. There are other issues to, but what I`m looking for here is possibly some ideas. The first thing that came to mind was that they should apdate the kernel, but what they have us do is just reinstall the existing software! They do this, I think, because they no longer produce the printer we are using.
I don`t expect to get any replies, but you guys seem to be quite the Linux experts, so who else best to ask!!