no sound

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no sound

Postby fotioskats » Sun Jun 26, 2016 2:34 pm

hi! i try many things why happened that. i have speakers logitech z333 and no working. i put on my laptop and its ok but my desktop not working. i want to help me someone. thanks!

Code: Select all
:~$ lspci
00:00.0 Host bridge: Intel Corporation 4 Series Chipset DRAM Controller (rev 03)
00:01.0 PCI bridge: Intel Corporation 4 Series Chipset PCI Express Root Port (rev 03)
00:1a.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4
00:1a.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5
00:1a.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6
00:1a.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2
00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
00:1c.0 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 1
00:1c.4 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 5
00:1c.5 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 6
00:1d.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1
00:1d.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2
00:1d.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3
00:1d.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90)
00:1f.0 ISA bridge: Intel Corporation 82801JIB (ICH10) LPC Interface Controller
00:1f.2 IDE interface: Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE Controller #1
00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller
00:1f.5 IDE interface: Intel Corporation 82801JI (ICH10 Family) 2 port SATA IDE Controller #2
01:00.0 VGA compatible controller: NVIDIA Corporation GT200b [GeForce GTX 275] (rev a1)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 02)
03:00.0 IDE interface: JMicron Technology Corp. JMB368 IDE controller
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Re: no sound

Postby Micro » Tue Jun 28, 2016 6:31 pm

Unless I missed it in the list, it doesn't appear to be recognized by your desktop? Try another port making sure to exclude any extension cables.
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Re: no sound

Postby fotioskats » Tue Jun 28, 2016 10:34 pm

I tried all the ports.i haven't any extension cable. What can I do?thanks
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Re: no sound

Postby Micro » Tue Jun 28, 2016 10:51 pm

I see, you have lspci output so this is going through:
00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
I thought I was looking at lsusb. Can you manually select the hardware from Sound Preferences?
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Re: no sound

Postby fotioskats » Wed Jun 29, 2016 4:40 pm

I tried by manual but nothing.also install pavucontrol but nothing.
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Re: no sound

Postby Micro » Wed Jun 29, 2016 8:41 pm

Hardware related problems are hard to troubleshoot online. You will have to provide a lot of information, and much of it wouldn't come close to being onsite and having a good look... <BREW> Have you tried a live DVD to test with? Maybe then that would negate the issue being hardware related, which is what you really want, to get these speakers working...
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Re: no sound

Postby OlDrunk » Thu Jun 30, 2016 7:19 am

What system are you running on your laptop? I ask because doing a quick search the z333 speakers are supported by ALSA not Pluseaudio(which is default audio system in 16.04 now) Likely the solution to your problem is switching the audio system in UE5.0 from Pulse to ALSA to get your hardware to work. Try
Code: Select all
 alsactl restore
at the terminal and see if your speakers start to work.
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Re: no sound

Postby fotioskats » Sat Jul 02, 2016 9:05 am

same...no change....
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