hotrod,
Please try to understand that all the team here want to support and help the users.
we Guide the users and support the users with knowledge and the give ways to understand and solve issues.
we here like big Family that wants to have fun,
we wants to give our users the understanding on process that work around the net.
And we add all the time info for you on well known issues that concern our Distro - like Repos ,packages , Guides and so on and so on.
Team add to the site allot of info on tons of issues with How To solve them.
So please try to walk and work with us on the way to solve issues,
and do not think ever with personal way.
Take all the time that you need , just do the things right when you do it.
when you new to Linux the System looks like something from Another planet,
But is you read,try,do = then the system is your best Friend on Earth.