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Hardware issues - post here please.

Help & support for Ultimate Edition 2.7


Hardware issues - post here please.

Postby Admin-Amir » Tue May 11, 2010 12:47 am

Hello PPL.

Please post Hardware issues with Ultimate 2.7 here.


Image
Admin-Amir
 



Re: Hardware issues - post here please.

Postby robspop » Sat Jun 12, 2010 5:03 am

Hi - I think this is a hardware issue...

I've just installed 2.7 32 bit on a PC that has a broadcom wifi card in it. I note there are some other posts about broadcom drivers. However, I don't think this machine is ever getting as far as failing to load the driver. If I try the hardware test, there is no mention of the card, nor can I find any info about a driver for it. Looking at the boot log, I find this:

Jun 12 10:20:26 HP kernel: [ 0.644739] EISA: Probing bus 0 at eisa.0
Jun 12 10:20:26 HP kernel: [ 0.644749] Cannot allocate resource for EISA slot 1
Jun 12 10:20:26 HP kernel: [ 0.644755] Cannot allocate resource for EISA slot 2
Jun 12 10:20:26 HP kernel: [ 0.644760] Cannot allocate resource for EISA slot 3
Jun 12 10:20:26 HP kernel: [ 0.644786] EISA: Detected 0 cards.

The wifi card is just a standard add-on card.

Before installing Ultimate Edition 2.7 I had Linux Mint 8 on the machine, which is another Ubuntu derivative, and that worked fine, though probably based on Ubuntu 9 rather than 10.

The machine itself is a straightforward, mainly Intel-based HP PC; it's a couple of years old and there shouldn't be any general hardware issues. It dual boots Windoze and the wifi card works fine there.

If this is a general issuse should I try Ultimate Edition 2.6 or is a fix likely?

Thanks,

Paul
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Re: Hardware issues - post here please.

Postby Cell » Sat Jun 12, 2010 12:42 pm

Did you check hardware drivers to see if there is a driver to install?

system>advance>hardware drivers


Might just need to load it up. ;)
-------------------------------
hardware
--------------------------------
Dfi lanparty ut rdx200cf-dr
amd athlon 64 fx55 oc 2.9
2xvisiontek x1600xt gamers ed.
3 gig kingston hyperx mem
hauppauge win tv go tuner
pinnacle ultimate hd hybrid usb tuner
1 western hd 100 gig drive
1 western hd 160 gig drive
1 western hd 5 gig drive
1 usb hd 150 gig
1 usb hd 1 terabyte
--------------------
OS/Distros
--------------------
PhatDebian 1.0
StonerEdition 2.0
Ultimate Edition 2.4 Gamer Ed.
Mythbuntu 9.10
windows XP MCE remastered with Nlite
Windows 7 remastered with Vlight
----------------------------------------------------------
We are all connected;
To each other, biologically
To the earth, chemically
To the rest of the universe atomically-deGrasse Tyson
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Re: Hardware issues - post here please.

Postby robspop » Sat Jun 12, 2010 4:11 pm

Thanks for the suggestion but that simply reports that there are no proprietary drivers in use.

Until recently I've mostly used Solaris on Sun Sparc machines so I'm not hugely familiar with PC hardware. However, for various reasons I've started using Linux more, and to some extent I'm just experimenting with different distros, and this one looks interesting.

However, I've never yet tried one that couldn't handle bog-standard expansion card slots. I don't for a minute think this one can't, but I'm puzzled about why it isn't - see first post for error message. Because the OS isn't handling the expansion slots, it never gets as far as detecting the wifi card, let alone trying to assign drivers to it. (According to synaptic the drivers are in fact installed on the system.)

?????

Paul
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Re: Hardware issues - post here please.

Postby Cell » Sat Jun 12, 2010 4:24 pm

Which chip is it?
-------------------------------
hardware
--------------------------------
Dfi lanparty ut rdx200cf-dr
amd athlon 64 fx55 oc 2.9
2xvisiontek x1600xt gamers ed.
3 gig kingston hyperx mem
hauppauge win tv go tuner
pinnacle ultimate hd hybrid usb tuner
1 western hd 100 gig drive
1 western hd 160 gig drive
1 western hd 5 gig drive
1 usb hd 150 gig
1 usb hd 1 terabyte
--------------------
OS/Distros
--------------------
PhatDebian 1.0
StonerEdition 2.0
Ultimate Edition 2.4 Gamer Ed.
Mythbuntu 9.10
windows XP MCE remastered with Nlite
Windows 7 remastered with Vlight
----------------------------------------------------------
We are all connected;
To each other, biologically
To the earth, chemically
To the rest of the universe atomically-deGrasse Tyson
User avatar
Cell
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Posts: 1817
Joined: Tue Dec 23, 2008 7:43 pm
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Age: 50
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Re: Hardware issues - post here please.

Postby Admin-Amir » Sat Jun 12, 2010 7:31 pm

Hello robspop

For the Alsa issue please install the Alsa-Gnome Mixer, then you can try this fix for the broadcom here:

viewtopic.php?f=69&t=4756
Admin-Amir
 



Re: Hardware issues - post here please.

Postby robspop » Sun Jun 13, 2010 6:24 am

Hi

Thanks again for continuing suggestions. However, the problem is more fundamental than assigning a driver to the wifi device, whether it's a linux driver, a windows driver, or whatever.

The O/S simply cannot "see" the card at all. It is not a device without a driver: the device doesn't exist.

I think you can see from the boot messages I posted originally that when the EISA bus is probed, no resources are allocated to any of the expansion slots. That means that, after that, no expansion cards are detected. This is a desktop PC, not a laptop, and the wifi is an add-on card, not integrated into the motherboard. There are no other add-on cards but I have no doubt they would not be recognised either.

It seems to me this is some sort of motherboard problem: the expansion ports are not correctly handled so nothing plugged into them is handled at all.

I used to have Mint 8 on this machine, which is an Ubuntu 9 derivative, and it worked "out of the box". I just tried Mint 9 which, like UE2.7, is an Ubuntu 10 derivative, and it doesn't work either. Something that was present in U9 appears to be missing, or not automatically loaded, in U10.

Maybe so many people use laptops nowadays that nobody has noticed this, since they don't have expansion ports, and the PC I'm using must be about 3 years old. Still, there must be a huge number of them still out there, so it seems hard to believe nobody else will be using one.

I'll scout around and see if anyone else has come across this issue elsewhere in the Ubuntu world; in the meantime, I'd be grateful for any further suggestions!

Paul
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Re: Hardware issues - post here please.

Postby deate » Sun Jun 13, 2010 9:22 am

A few suggestions...first...we have a lot of smart people here, who can possibly help you ( not me, by the way! :lol: ) but in order to help they need to know what hardware you are running..specifically the motherboard make and model if possible... then I would ask have you run the command...lspci...???this command will provide additional information...another command that might shed some light...lshw...(run at root..sudo lshw) or lshw-businfo
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Re: Hardware issues - post here please.

Postby robspop » Sun Jun 13, 2010 10:20 am

Sorry, no idea of model of motherboard. It's a HP Compaq low profile desktop computer, all original and, as can be seen from outputs below, standard intel chipset.

I've run the commands you suggested and output follows.

To my surprise it is actually seeing the wifi device, I didn't think it would.

Life was so much easier with Sun hardware!!!

Thanks,

Paul

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

sudo lspci
00:00.0 Host bridge: Intel Corporation 82915G/P/GV/GL/PL/910GL Memory Controller Hub (rev 04)
00:02.0 VGA compatible controller: Intel Corporation 82915G/GV/910GL Integrated Graphics Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 2 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 03)
00:1d.3 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d3)
00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 03)
00:1f.0 ISA bridge: Intel Corporation 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 03)
00:1f.2 IDE interface: Intel Corporation 82801FB/FW (ICH6/ICH6W) SATA Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 03)
05:09.0 Network controller: Broadcom Corporation BCM4306 802.11b/g Wireless LAN Controller (rev 03)
40:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5751 Gigabit Ethernet PCI Express (rev 01)


++++++++++++++++++++++++++++++++++++++++++++++++++

sudo lshw
hp
description: Low Profile Desktop Computer
product: HP Compaq dc7100 SFF(PY924UC)
vendor: Hewlett-Packard
serial: CZC512166J
width: 32 bits
capabilities: smbios-2.3 dmi-2.3 smp-1.4 smp
configuration: boot=normal chassis=low-profile cpus=1 uuid=48A47D35-BD9C-D911-BBDA-79A9C1B30012
*-core
description: Motherboard
product: 097Ch
vendor: Hewlett-Packard
physical id: 0
serial: CZC512166J
*-firmware
description: BIOS
vendor: Hewlett-Packard
physical id: 1
version: 786C1 v02.14 (04/05/2005)
size: 128KiB
capacity: 448KiB
capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int5printscreen int9keyboard int14serial int17printer acpi usb ls120boot zipboot biosbootspecification netboot
*-cpu
description: CPU
product: Intel(R) Pentium(R) 4 CPU 3.00GHz
vendor: Intel Corp.
physical id: 5
bus info: cpu@0
version: 15.4.1
serial: 0000-0F41-0000-0000-0000-0000
slot: XU1 PROCESSOR
size: 3GHz
width: 32 bits
clock: 800MHz
capabilities: boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht TheeMahn pbe constant_tsc pebs bts pni dtes64 monitor ds_cpl cid xtpr
configuration: id=0
*-cache:0
description: L1 cache
physical id: 6
slot: Internal L1 Cache
size: 28KiB
capacity: 28KiB
capabilities: burst internal write-through data
*-cache:1
description: L2 cache
physical id: 7
slot: Cache L2
size: 1MiB
capacity: 4MiB
capabilities: burst internal write-back data
*-logicalcpu:0
description: Logical CPU
physical id: 0.1
width: 32 bits
capabilities: logical
*-logicalcpu:1
description: Logical CPU
physical id: 0.2
width: 32 bits
capabilities: logical
*-memory:0
description: System Memory
physical id: 33
slot: System board or motherboard
*-bank:0
description: DIMM DDR Synchronous 400 MHz (2.5 ns)
product: KT326668-041-INCE5
vendor: JEDEC ID:7F 98 00 00 00 00 00 00
physical id: 0
serial: 8FCE067E
slot: XMM1
size: 512MiB
width: 64 bits
clock: 400MHz (2.5ns)
*-bank:1
description: DIMM DDR Synchronous [empty]
vendor: JEDEC ID:
physical id: 1
slot: XMM2
*-bank:2
description: DIMM DDR Synchronous 400 MHz (2.5 ns)
product: M3 68L6523DUS-CCC
vendor: JEDEC ID:CE 00 00 00 00 00 00 00
physical id: 2
serial: B6D42706
slot: XMM3
size: 512MiB
width: 64 bits
clock: 400MHz (2.5ns)
*-bank:3
description: DIMM DDR Synchronous [empty]
vendor: JEDEC ID:
physical id: 3
slot: XMM4
*-memory:1 UNCLAIMED
description: Flash Memory
physical id: 34
slot: System board or motherboard
capacity: 512KiB
*-bank UNCLAIMED
description: Chip FLASH Non-volatile
physical id: 0
slot: SYSTEM ROM
size: 512KiB
width: 4 bits
*-memory:2 UNCLAIMED
physical id: 0
*-memory:3 UNCLAIMED
physical id: 2
*-pci
description: Host bridge
product: 82915G/P/GV/GL/PL/910GL Memory Controller Hub
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 04
width: 32 bits
clock: 33MHz
configuration: driver=agpgart-intel
resources: irq:0
*-display
description: VGA compatible controller
product: 82915G/GV/910GL Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:16 memory:cfd00000-cfd7ffff ioport:1800(size=8) memory:e0000000-efffffff(prefetchable) memory:cfd80000-cfdbffff
*-pci:0
description: PCI bridge
product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm bus_master cap_list
configuration: driver=pcieport
resources: irq:24 ioport:2000(size=4096) memory:40000000-401fffff memory:40200000-403fffff(prefetchable)
*-pci:1
description: PCI bridge
product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 2
vendor: Intel Corporation
physical id: 1c.1
bus info: pci@0000:00:1c.1
version: 03
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm bus_master cap_list
configuration: driver=pcieport
resources: irq:25 ioport:3000(size=4096) memory:f0200000-f04fffff memory:40400000-405fffff(prefetchable)
*-network
description: Ethernet interface
product: NetXtreme BCM5751 Gigabit Ethernet PCI Express
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:40:00.0
logical name: eth0
version: 01
serial: 00:12:79:a9:c1:b3
size: 1GB/s
capacity: 1GB/s
width: 64 bits
clock: 33MHz
capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.102 duplex=full firmware=5751-v3.29a ip=192.168.1.5 latency=0 link=yes multicast=yes port=twisted pair speed=1GB/s
resources: irq:17 memory:f0400000-f040ffff
*-usb:0
description: USB Controller
product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:20 ioport:1440(size=32)
*-usb:1
description: USB Controller
product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2
vendor: Intel Corporation
physical id: 1d.1
bus info: pci@0000:00:1d.1
version: 03
width: 32 bits
clock: 33MHz
capabilities: bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:18 ioport:1460(size=32)
*-usb:2
description: USB Controller
product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3
vendor: Intel Corporation
physical id: 1d.2
bus info: pci@0000:00:1d.2
version: 03
width: 32 bits
clock: 33MHz
capabilities: bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:21 ioport:1480(size=32)
*-usb:3
description: USB Controller
product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4
vendor: Intel Corporation
physical id: 1d.3
bus info: pci@0000:00:1d.3
version: 03
width: 32 bits
clock: 33MHz
capabilities: bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:22 ioport:14a0(size=32)
*-usb:4
description: USB Controller
product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller
vendor: Intel Corporation
physical id: 1d.7
bus info: pci@0000:00:1d.7
version: 03
width: 32 bits
clock: 33MHz
capabilities: pm debug bus_master cap_list
configuration: driver=ehci_hcd latency=0
resources: irq:20 memory:cfdc0000-cfdc03ff
*-pci:2
description: PCI bridge
product: 82801 PCI Bridge
vendor: Intel Corporation
physical id: 1e
bus info: pci@0000:00:1e.0
version: d3
width: 32 bits
clock: 33MHz
capabilities: pci bus_master cap_list
resources: memory:f0500000-f07fffff
*-network UNCLAIMED
description: Network controller
product: BCM4306 802.11b/g Wireless LAN Controller
vendor: Broadcom Corporation
physical id: 9
bus info: pci@0000:05:09.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: bus_master
configuration: latency=32
resources: memory:f0500000-f0501fff
*-multimedia
description: Multimedia audio controller
product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller
vendor: Intel Corporation
physical id: 1e.2
bus info: pci@0000:00:1e.2
version: 03
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=Intel ICH latency=0
resources: irq:21 ioport:1000(size=256) ioport:1400(size=64) memory:cfdc0400-cfdc05ff memory:cfdc0600-cfdc06ff
*-isa
description: ISA bridge
product: 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: latency=0
*-ide:0
description: IDE interface
product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller
vendor: Intel Corporation
physical id: 1f.1
bus info: pci@0000:00:1f.1
logical name: scsi0
version: 03
width: 32 bits
clock: 33MHz
capabilities: ide bus_master emulated
configuration: driver=ata_piix latency=0
resources: irq:17 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:14e0(size=16)
*-cdrom
description: DVD reader
product: DVD SOHD-167T
vendor: LITE-ON
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/cdrom
logical name: /dev/dvd
logical name: /dev/scd0
logical name: /dev/sr0
version: 9QSJ
capabilities: removable audio dvd
configuration: ansiversion=5 status=nodisc
*-ide:1
description: IDE interface
product: 82801FB/FW (ICH6/ICH6W) SATA Controller
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
logical name: scsi2
version: 03
width: 32 bits
clock: 66MHz
capabilities: ide pm bus_master cap_list emulated
configuration: driver=ata_piix latency=0
resources: irq:19 ioport:1818(size=8) ioport:1830(size=4) ioport:1820(size=8) ioport:1834(size=4) ioport:14f0(size=16)
*-disk
description: ATA Disk
product: WDC WD800JD-60JR
vendor: Western Digital
physical id: 0.0.0
bus info: scsi@2:0.0.0
logical name: /dev/sda
version: 05.0
serial: WD-WMAMD2485846
size: 74GiB (80GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 signature=d0ffe789
*-volume:0
description: Windows NTFS volume
physical id: 1
bus info: scsi@2:0.0.0,1
logical name: /dev/sda1
version: 3.1
serial: f6a357a2-8057-c046-90de-7a6c8475ea2e
size: 39GiB
capacity: 39GiB
capabilities: primary bootable ntfs initialized
configuration: clustersize=4096 created=2010-02-01 20:49:48 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:1
description: Linux swap volume
physical id: 2
bus info: scsi@2:0.0.0,2
logical name: /dev/sda2
version: 1
serial: 32c5c155-01e5-4f36-b2ce-700cd2ae30e3
size: 3812MiB
capacity: 3812MiB
capabilities: primary nofs swap initialized
configuration: filesystem=swap pagesize=4096
*-volume:2
description: EXT4 volume
vendor: Linux
physical id: 3
bus info: scsi@2:0.0.0,3
logical name: /dev/sda3
logical name: /
version: 1.0
serial: f28e45e0-df9a-4d87-aace-5c288e167354
size: 31GiB
capacity: 31GiB
capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
configuration: created=2010-06-12 09:07:54 filesystem=ext4 lastmountpoint=/($����H������p��u^ �U/�d��~!�����������������̭ꌭ�a modified=2010-06-12 09:32:34 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,barrier=1,data=ordered mounted=2010-06-13 15:08:38 state=mounted
*-serial UNCLAIMED
description: SMBus
product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 03
width: 32 bits
clock: 33MHz
configuration: latency=0
resources: ioport:fc00(size=32)
robspop
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Re: Hardware issues - post here please.

Postby Cell » Sun Jun 13, 2010 1:18 pm

I believe it doesn't show it because it doesn't know what it is.

You need the right driver.
http://manpages.ubuntu.com/manpages/luc ... eebsd.html

Or at least confirm you have the right drivers loaded.

http://ubuntuforums.org/showthread.php?t=1490717

http://wiki.ubuntu.org.cn/UbuntuHelp:Wi ... er/bcm43xx

Take a gander at the above links.

Cell
-------------------------------
hardware
--------------------------------
Dfi lanparty ut rdx200cf-dr
amd athlon 64 fx55 oc 2.9
2xvisiontek x1600xt gamers ed.
3 gig kingston hyperx mem
hauppauge win tv go tuner
pinnacle ultimate hd hybrid usb tuner
1 western hd 100 gig drive
1 western hd 160 gig drive
1 western hd 5 gig drive
1 usb hd 150 gig
1 usb hd 1 terabyte
--------------------
OS/Distros
--------------------
PhatDebian 1.0
StonerEdition 2.0
Ultimate Edition 2.4 Gamer Ed.
Mythbuntu 9.10
windows XP MCE remastered with Nlite
Windows 7 remastered with Vlight
----------------------------------------------------------
We are all connected;
To each other, biologically
To the earth, chemically
To the rest of the universe atomically-deGrasse Tyson
User avatar
Cell
Site Admin
 
Posts: 1817
Joined: Tue Dec 23, 2008 7:43 pm
Location: Repuplic of California,U.S.A.
Age: 50
Operating System: Ultimate Edition 1.8 Gamers

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