Install issues

[serpentine5]

Hey guys, I was given a PC Clone from my father in law, who said that the mother in law downloaded viruses to it and the computer was dead. I got it home, booted it up and was able to log into her XP account, look at some of her files and what not... the comp is a intel 2.66 duel... the bios boot screen does not give any info, just a brief 3 second option to hit F2 to go into the bios or F10 to go to the boot sequence. when I load the CD, it goes and asks me what language I want, then allows me to tell it to start up/install. I get the Ultimate Edition screen with the loading bar, then the loading bar goes away, and the screen goes black. nothing from this point forward.
Is it possible that the system is a 64 where the CD is for the 32? would this cause this?
I am not sure how to find out what bit the processor is....
Any other idea on this if it isnt the bit that is causing this?

Ok, I just logged into the XP account, and found that in the system info page, it is listed as an x86 system... thats not a 64 system, but a 32 right?

[Alamue]

Any X64 CPU also contains most X86 based protocols and should work vice versa, in most cases 64 bit is intended for people who have 4GB+ RAM, as such most Windows installs will be X86 (32 bit).

Have you tried the Ctrl+Alt+Reisub? I kinda remember doing this when I was troubleshooting an old 6.04 Ubuntu install issue, and it would drop it into Command line and let me know what was going on during boot.

Any chance you can take a look at the windows Device Manager? (Control Panel>System>Hardware>Device Manager) and find out some more info like Graphics card etc.....?

Also, in most cases an Intel Core2Duo will be X64 compliant

[Cell]

It should just say in text that your using the wrong architecture as soon as you load the dvd.I believe all Intel core 2 processors are 64 bit...not 100% sure tho.

Did you verify the checksum of the download?Also verify the burn?What copy did you download?


Edit:Lol,Alamue beat me to it.

[TexasMike]

serpentine,
To verify your CPU do this: Left-click on the Start button and then Right-click on the item My Computer; read your CPU type from the lower right of this dialog box; you might also note how much RAM it says is installed, also.

It is most important to verify the downloaded ISO file by running MD5SUM on the file, and comparing it to the MD5SUM that is posted in the Download link information of thje Download site (juse Copy/Paste this into a wordpad or Notepad doc and save for reference after your DL is complete. You can find MD5SUM for Windows at this link: http://www.md5summer.org/. Be sure the results of running MD5SUM matches the MD5SUM given on the DL site exactly - this will verify that the DL is NOT corrupted if they match exactly.

Then you must burn the DVD at the slowest speed your burner can achieve - 4X or slower is best and preferred.

As for using 64-bit or 32-bit, if you're not sure if your CPU is 64-bit or 32-bit, then DL the 32-bit version, and it will work on either 64-bit or 32-bit CPUs. If you late discover your CPU is 64-bit, the dL that version using the same precautions above, and re-install.
Let me/us know if any of this info or the previous posts are helpful to you or not, and be assured we are here to assist if you need us.

[serpentine5]

Ok, so a 64 is reverse compatible... cool.
As for the checksum... didnt know about it... I dl'd it and burned it, and installed it on this computer without any issues... have it installed here as a duel boot, though I am not happy with this setup.. i have to do everything again and get the drives in order... but that isnt a Ultimate Edition issue, its a me issue... it works fine...
not sure what the problem on the other computer is...

Now I got to the language selection, selected ENGLISH, and then tried OEM install. it made its way to the desktop, but the search thing that shows up in the center of the desktop would not respond, and then an error popped up in the upper left top and I told it to close and a black box stayed there preventing me from using any of the menus, or hitting the install icon that I got on this computer when I would run the cd in this one to install it.

I will get the stats on the other comp and post here.

[Cell]

Ill tell ya tho...even a bad downloaded iso will install,and seem fine.It won't be stable.I really recommend that you check the sum of the iso.If you have any other challenges everything is moot unless you know the checksum is good!