System keeps crashing

[Nirrad1st]

hello
I have just installed Ultimate Edition 2.1 64. I must say everything works out of the box. Wow way to go.

But I have a serious or maybe not so serious problem. The computer keeps intermittently turning off. No splash screens, nothing . Just completely off, instantly. Now I don't believe it is a heat issue, as I have rebooted into Windblows Vista, and there have not been any shutdowns after a prolonged period of time.

Thanks very much in advance for any help.

Acer 7720-6374
Intel Core 2 Duo (1.5 Ghz, 667 MHz,)
358MB Mobile Intel Graphic Accelerator X3100
2 GB DDR2
250 GB HDD

P.S. Can anyone also please tell me how to add this computer information automatically, like I see in other peoples posts?
Thanks again

[TexasMike]

hello
I have just installed Ultimate Edition 2.1 64. I must say everything works out of the box. Wow way to go.

<SNIP>
Thanks very much in advance for any help.

Acer 7720-6374
Intel Core 2 Duo (1.5 Ghz, 667 MHz,)
358MB Mobile Intel Graphic Accelerator X3100
2 GB DDR2
250 GB HDD

P.S. Can anyone also please tell me how to add this computer information automatically, like I see in other peoples posts?
Thanks again

To make a Signature click on "User Control Panel" while logged into the forum, click on the "Profile" tab and you'll see a button on the right that says "Edit Signature". You can use the User Control Panel to customize many forum settings to your preferences...

And Welcome to Ultimate Edition!! Glad to see you here...

[Nirrad1st]

Hi Nick, and TexasMike

Thank you both for the friendly greetings and help. I have updated my signature. Thanks.

Ok Nick here is the readout

laurette@laurette-UE:~$ sudo lspci | grep -i vga
[sudo] password for laurette:
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
laurette@laurette-UE:~$ grep -i driver /etc/X11/xorg.conf
laurette@laurette-UE:~$ grep -i driver /etc/X11/xorg.conf
laurette@laurette-UE:~$

I entered the second command twice, because it didn't do anything ...lol sorry.

Hope this help. Thanks again Nick.

[ixnod]

I don't believe that your system is crashing per se, It is probably due to your laptop's power save feature. try looking into any conflicts between the hardware bios feature and the power save setting in the admin or settings tab.

[Nirrad1st]

Hello ixnod
Not sure if I spelled your name correctly. i agree. i believe it has something to with a power shut-off feature.
But I looked in the bios and there are no settings that I can see. But i also am not sure by what you mean by conflicts? or how to check against them?

[deate]

I don't believe that your system is crashing per se, It is probably due to your laptop's power save feature. try looking into any conflicts between the hardware bios feature and the power save setting in the admin or settings tab.

Is that the "acpi" I don't have a laptop, so I haven't paid much attention??? Does the phrase "noacpi" sound familiar??? Might do an advanced search here to see what it turns up???

[Nirrad1st]

Hello again

OK I have noticed it was running very warm. Could it be the CPU fan is not coming on?

Under another operating system, it is running very cool. No heat.

[pch.shot]

Ultimate may not like some of your hardware. Please post all your specs including your sound card. Use this from Windows:
http://www.cpuid.com/pcwizard.php

[Nirrad1st]

Ultimate may not like some of your hardware. Please post all your specs including your sound card. Use this from Windows:
http://www.cpuid.com/pcwizard.php

Hello , I hope this is what you wanted.

> Mainboard : Acer Poyang

> Chipset : Intel GM965

> Processor : Intel Core 2 Duo Mobile T5250 @ 1500 MHz

> Physical Memory : 2048 MB (2 x 1024 DDR2-SDRAM )

> Video Card : Mobile Intel(R) 965 Express Chipset Family

> Hard Disk : WDC (250 GB)

> DVD-Rom Drive : $#!% DVD-RAM UJ-850S ATA Device

> Monitor Type : LGPhilipsLCD - 17 inches

> Network Card : Broadcom Corp NetLink BCM5787M Gigabit Ethernet

> Network Card : Intel Corporation PRO/Wireless 3945ABG

> Operating System : Windows Vista (TheeMahn) Home Premium Home Edition 6.00.6000

> DirectX : Version 10.00

> Device Audio : 82801H (ICH8 Family) HD Audio Controller

>> General Information
Manufacturer : Acer Inc
Version : 1.0
Output Stream : 4
Input Stream : 4
Bidirectionnal Stream : No
64-bit support : Yes
Mode : High Definition Audio (HDA)

>> General Information
Manufacturer : Acer Inc
Version : 1.0
Output Stream : 4
Input Stream : 4
Bidirectionnal Stream : No
64-bit support : Yes
Mode : High Definition Audio (HDA)
Manufacturer : Realteck
Codec ID : 10EC0268
Codec Revision : 1.000

[deate]

Hello again

OK I have noticed it was running very warm. Could it be the CPU fan is not coming on?

Under another operating system, it is running very cool. No heat.

If you do an advanced search, as I suggested earlier, for "noacpi" you'll find many things relating to problems with laptops...one post by Leadfingers (and several others) suggest that there is a STRUGGLE between your bios and acpi, as I said before I don't have a laptop, so I haven't read many of these posts, but suggest that since you have one and have problems, you might try